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Author Archive

Play nice with Panda: SEO in 2012

Posted on January 17, 2012

This month, I got several emails promising to rapidly get my company to No. 1 in search engine rankings. At first, I just ignored the spammers. Then I got all fired up. There’s so much misunderstanding about search engine optimization that I felt the need to post again on this rapidly changing topic. Put it this way: In the year since Google rolled out its newest algorithm update, called “Panda,” the world of search engine optimiz ... CONTINUE READING

Easter Seals: The Joy of Giving Back

Posted on December 28, 2011

One of my favorite things about being part of the Altitude family is the attitude in the office. There’s no selfishness here; it’s all “can do,” and “what can I do to help?” We work that way, we play that way, and we contribute to our communities that way. As a board member of Easter Seals Eastern Pennsylvania, I work closely with the organization’s leadership to ensure that people with disabilities and other special need ... CONTINUE READING

Some Marketing Principles Are Universal, Even on the French Riviera

Posted on November 30, 2011

Last August I took a month-long sabbatical from work to take a 500-mile bike tour of Italy and France. Throughout the trip I was reminded again and again that A) Italian food tastes better in Italy; B) French people don’t willingly speak English, even if they can; and C) certain marketing principles are universal. 1. Even small brands are global. A “brand” comprises the visual, verbal and emotional attributes that def ... CONTINUE READING

Social Media is Customer Service

Posted on October 27, 2011

Even if you live in a mud hut in northern Greenland, you’ve heard all about the impact that social media can have on your business marketing. And that’s exactly why I’m not going to talk about it. Instead, I’d like to point out a growing trend—the use of social media as a customer service venue. (Of course, customer service is a form of marketing, but I digress.) Social channels are the ideal place to listen t ... CONTINUE READING

Beyond the Text Search Ad: Display, Rich Media, Remarketing, Mobile and Video Advertising

Posted on October 24, 2011

Digital advertising expenditures overall are up more than 20% over the past year, and digital display advertising is matching that torrid pace of growth. Today’s digital display advertising is more powerful and compelling than the banner ads of yesteryear, for various reasons, including: Google now offers very powerful and free tools that permit businesses of all sizes to move quickly and economically into digital display advertising. ... CONTINUE READING

Avoid Being an Email Spammer with These Seven Tips

Posted on September 29, 2011

Email marketing can be a very effective tool for just about any industry—if you play by the rules. If you choose to play it fast and loose, email marketing can just as easily get your company’s email domain blacklisted, and could even subject you to stiff fines. Avoid being Sir-Spam-a-Lot Thank the CAN-SPAM Act (http://bit.ly/canspam)—a federal law that outlines the rules for sending commercial email. Each separate email in vi ... CONTINUE READING

Eight Ways to Get the Most Out of Every Trade Show

Posted on August 30, 2011

Trade shows and consumer shows are an important part of the marketing mix for many companies. They present a great opportunity to launch new products, showcase your advantages, meet vendors, schmooze customers and steal ideas from—I mean, keep track of—your competitors. Of course, there’s a downside. Cost. Trade shows can be almost criminally expensive, especially to the uninitiated. We often joke that we’re going to sel ... CONTINUE READING

Follow These Six Principles in Your Social Media Marketing Efforts

Posted on July 12, 2011

The recent spate of “social media gone wild” stories—like the Weiner-gate circus or the firing of the social media specialist at the Lehigh Valley Economic Development Corp.—has companies contacting me at a fever pitch trying to get a grip on social media. Business leaders want to understand it, and they want a policy in place ASAP. And for good reason. A recent survey by Manpower shows that fewer than one-third of U.S. ... CONTINUE READING

Five Marketing Tips I Discovered While Learning to Navigate a Schooner

Posted on June 20, 2011

Image Credit: Justin Scheetz A few days have passed since we returned from our annual corporate retreat, and I’m still riding high on getting the opportunity to help crew the 74-foot Schooner Woodwind with Team Altitude. This year we chose sailing as our team-building activity. Because we’re going through an incredible period of growth and corporate evolution, we wanted an activity that would challenge us both individually and a ... CONTINUE READING

Weathering a Crisis

Posted on June 16, 2011

All hell will break loose. You can count on it. Every business, regardless of industry or size, will face a crisis. I’m not talking about a dip in cash flow or a pissed off client. I’m talking about something with the potential to generate unwanted public and media attention, disrupt operations and rock your business to the core. Best to be prepared. Having a communication plan in place is like insurance. You hope you never need to ... CONTINUE READING